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Privacy Policy

Effective Date: 21/01/2025

Shuddh Svasth Foods Private Limited ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://shuddhsvasth.com, or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Email address, first name, last name, phone number.
  • Address Details: Address, city, state, province, ZIP/postal code, and country.
  • Social Media Profiles: Information collected via "Connect with Facebook" or "Sign In with Twitter."
  • Technical Information: IP address, browser type, and device information (via analytics tools).
  • Payment Information: Data necessary for processing payments via Razorpay and Paytm Payment Gateways. We do not store full payment details on our servers.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders.
  • To communicate with you regarding your purchases, queries, and updates.
  • To improve our website and services.
  • For marketing purposes, such as sending newsletters or promotional emails (with your consent).
  • To comply with legal obligations.

3. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Consent: When you opt in to marketing communications.
  • Contractual Necessity: To fulfill orders or provide requested services.
  • Legal Obligation: To comply with applicable laws.

4. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information.
  • Objection: Object to the processing of your data for specific purposes.
  • Portability: Request a copy of your data in a machine-readable format.
  • Opt-Out: Opt-out of receiving promotional emails by clicking "Unsubscribe" in any email.

5. Cookies and Analytics

We use cookies to enhance your browsing experience and analyze website traffic. Third-party services like Google Analytics may collect information about your interactions with our website. You can manage cookie preferences through your browser settings.

6. Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Payment Gateways: Razorpay and Paytm to process payments.
  • Marketing Platforms: Services like MailChimp for email marketing.
  • Analytics Providers: Tools like Google Analytics to understand website performance.
  • Legal Authorities: When required by law or to protect our legal rights.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal requirements.

8. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

9. Payments

We accept the following payment methods:

  • Cash on Delivery
  • Razorpay Payment Gateway
  • Paytm Payment Gateway

Your payment details are processed securely by the respective payment providers and are not stored on our servers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Updates to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the "Effective Date" updated accordingly.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: Shuddh Svasth Foods Private Limited

36, Radhe Krishna Industrial Estate

Opp Adarsh Silver Industrial Estate

S.P Ring Road, Rd Number 5, Kathwada GIDC

Ahmedabad, Gujarat 382430, India

By using our website, you acknowledge that you have read and understood this Privacy Policy.