Terms and Conditions
Effective Date: 21/01/2025
Welcome to Shuddh Svasth Foods Private Limited ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website, https://shuddhsvasth.com (the "Website"), and the services we provide. By accessing or using the Website, you agree to comply with these Terms. If you do not agree, please do not use the Website.
1. Use of the Website
1.1 You must be at least 18 years old or have the consent of a parent or guardian to use our Website.
1.2 You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Website.
1.3 You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
2. Products and Services
2.1 We offer a range of cold-pressed oils and related products for sale on our Website. Product descriptions, prices, and availability are subject to change without notice.
2.2 We strive to ensure that product images and descriptions are accurate; however, there may be slight variations in color, size, or packaging.
2.3 All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
3. Pricing and Payments
3.1 Prices displayed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes, unless otherwise stated.
3.2 Payment methods accepted include:
- Cash on Delivery (COD)
- Razorpay Payment Gateway
- Paytm Payment Gateway
3.3 By providing payment information, you represent that you are authorized to use the selected payment method.
4. Shipping and Delivery
4.1 We deliver products within India to addresses provided during checkout. Delivery times may vary depending on the location and availability of products.
4.2 Shipping charges, if applicable, will be displayed at the time of checkout.
4.3 We are not responsible for delays caused by events outside our control, such as natural disasters or transportation disruptions.
5. Returns and Refunds
5.1 We accept returns and process refunds in accordance with our Return and Refund Policy available on the Website.
5.2 To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase.
5.3 Refunds will be processed using the original payment method, unless otherwise agreed.
6. Intellectual Property
6.1 All content on the Website, including text, images, logos, and designs, is the property of Shuddh Svasth Foods Private Limited or its licensors and is protected by copyright and other intellectual property laws.
6.2 You may not copy, reproduce, distribute, or create derivative works from any part of the Website without our prior written consent.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products purchased from it.
7.2 We do not guarantee that the Website will be error-free, secure, or uninterrupted.
8. Indemnification
You agree to indemnify and hold harmless Shuddh Svasth Foods Private Limited, its employees, and affiliates from any claims, liabilities, or expenses arising from your use of the Website or violation of these Terms.
9. Third-Party Links
The Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or practices of these websites.
10. Termination
We reserve the right to terminate or suspend your access to the Website at our sole discretion, without notice, if you violate these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly.
13. Contact Us
If you have questions or concerns about these Terms, please contact us at:
Email: [email protected]
Address: Shuddh Svasth Foods Private Limited
36, Radhe Krishna Industrial Estate
Opp Adarsh Silver Industrial Estate
S.P Ring Road, Rd Number 5, Kathwada GIDC
Ahmedabad, Gujarat 382430, India
By using our Website, you acknowledge that you have read and agree to these Terms and Conditions.